Returns & Exchanges

At Neem, we want you to feel confident in every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. If your garment doesn't fit or meet your expectations, our streamlined process ensures a quick and easy resolution.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a pre-paid shipping label will be generated for you to download and print at your convenience.

3

Pack Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

4

Drop Off and Track

Drop your package at any authorized courier location; you will receive a notification and your refund or exchange once our team inspects the return.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing